Hotel Metropole ****
Höheweg 37 | 3800 Interlaken
T +41 33 828 66 66 | F +41 33 828 66 33
E mail@metropole-interlaken.ch

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96%
written by Ernst Fritschi
2020-07-23
Ein günstiges und empfehlenswertes Hotel an günstiger Lage
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Room (100%)
Cleanliness (100%)
Breakfast (100%)
Restaurant (no review)
Value for money (100%)
Service (100%)
Location (80%)
72%
Anonymous
2020-07-23
Tolle Lage. Das Hotel ist etwas in die Jahre gekommen.
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Room (80%)
Cleanliness (60%)
Breakfast (100%)
Restaurant (no review)
Value for money (60%)
Schöne Aussicht. Teppich etwas schmuddelig.
Service (60%)
Location (100%)
100%
written by Shaz
2020-07-22
Overall I loved the hotel and the location is excellent. However, the staff (especially Sabrina and Mehmet) were so friendly and welcoming. I have already recommended the hotel to my friends and will definitely be coming back.
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Room (100%)
good clean gym
Cleanliness (100%)
Breakfast (100%)
It was reasonably priced for a great hotel
Restaurant (no review)
Value for money (100%)
The view from the balcony was amazing
Service (100%)
Sabrina (on Reception) and Mehmet (who was working nights) were very friendly and helpful with giving advice as to the local area and amenities.
Location (100%)
The location was very convenient and had everything on our doorstep.
88%
written by Familie Kuhn
2020-07-22
gute Lage - schöne Zimmer im 13. Stock - wunderbare Aussicht
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Room (80%)
Cleanliness (80%)
Breakfast (100%)
Restaurant (no review)
Value for money (100%)
Service (80%)
Location (100%)
96%
written by Patric Kohler
2020-07-21
Die Renovierten Zimmer sind gut geworden. Personal sehr Freundlich. Lounge zum Kaffe oder Tee holen ist auch gut. Auch der Snack und Getränkeautomat ist gut, Preislich sogar sehr gut, günstiger als viele Tankstellenshops oder Automaten der Firma mit dem "S" am anfang.
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Room (100%)
Top Aussicht von der 14 Etage
Cleanliness (100%)
Breakfast (100%)
Restaurant (no review)
Value for money (100%)
Modernes Design und neu Renoviert
Service (80%)
Guter Preis für ein Hotel an dieser Lage.
Location (100%)
97%
written by José
2020-07-21
Fantástico Agradável
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Restaurant (100%)
Value for money (100%)
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Location (80%)
80%
Anonymous
2020-07-20
Preis Leistung stimmt ziemlich
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Room (80%)
Zentral gelegen
Cleanliness (80%)
Nettes Personal Unumstäntlich
Breakfast (100%)
Restaurant (100%)
Value for money (80%)
Die Aussicht, der Valkon, die grossen Fenster
Service (80%)
Für CH in der Touristischen Metropole „Interlaken“ sogar eher günstig
Location (80%)
Alles OK
84%
written by Tschirky Remo
2020-07-19
Guter allgemeiner Eindruck. Freundliches und kompetentes Personal.
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Room (80%)
Cleanliness (80%)
Freundlich und kompetent
Breakfast (100%)
Restaurant (100%)
Value for money (80%)
Gute und zweckmässige Ausstattung.
Service (80%)
Location (100%)
100%
written by Honegger Michael
2020-07-18
War alles tiptop, nette und freundliche Mitarbeiter, Preise waren sehr günstig.
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93%
written by Matthias
2020-07-14
Eine wirklich sehr gute Adresse mit schönen Zimmern, gutem Service und sehr freundlichen Personal. Im Falle eines neuen Besuchs von Interlaken kommen wir sehr gerne wieder.
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Room (100%)
Unter Corona Auflagen leicht reduziert im Umfang. Sehr freundliche und engagierte Bedienung. Traumhafter Ausblick!
Cleanliness (100%)
Sehr saubere Zimmer und Räumlichkeiten
Breakfast (80%)
Preis entsprechend Lage und Leistung
Restaurant (100%)
Value for money (100%)
Modern und zweckmässig eingerichtete Zimmer
Service (100%)
Sehr freundliche und hilfsbereite Rezeptionistin
Location (80%)
Perfekte zentrale Citylage für abendliche Unternehmungen. Fantastischer Ausblick aus dem Zimmer auf die Jungfrau
96%
Anonymous
2020-07-13
Excellente experience, chambre parfaite
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Cleanliness (100%)
Breakfast (80%)
Restaurant (100%)
Value for money (100%)
Service (100%)
Location (100%)
97%
Anonymous
2020-07-12
Von A-Z ein rundum gelungener Aufenthalt
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Room (100%)
Trotz Convid perfekt
Cleanliness (100%)
Panorama unglaublich
Breakfast (80%)
Sehr freundlich
Restaurant (100%)
Preis Leistung ist Top
Value for money (100%)
Sehr sauber
Service (100%)
alles
Location (100%)
Barkeeper ist eine wucht. Suoer Getränke hat immer einen guten Spruch auf Lager sehr zuvorkommend
80%
written by Langel
2020-07-04
Pour un séjour si cours rien à dire parfait pour notre demande...
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Room (80%)
Très copieux
Cleanliness (80%)
Excellent
Breakfast (80%)
Restaurant (100%)
Value for money (80%)
La propreté et le confort du lit
Service (80%)
Très sympathique et chaleureux
Location (80%)
Très bien situé
100%
Anonymous
2020-06-28
Hôtel ne paie pas de mine de l'extérieur mais chambre magnifique
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Room (100%)
excellent accueil
Cleanliness (100%)
parfait
Breakfast (100%)
parfait
Restaurant (100%)
Value for money (100%)
Très belle chambre moderne et spacieuse, rénovée, mobilier pratique
Service (100%)
Ramon, excellent accueil, parle très bien le français et de très bon conseil
Location (100%)
avec la vue sur la Jungfrau, juste magnifique
100%
written by Roberto
2020-06-23
Lo consiglio a tutti e tornerò sicuramente
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Room (100%)
Tutto!
Cleanliness (100%)
Perfetta
Breakfast (100%)
Cura del dettaglio
Restaurant (100%)
Value for money (100%)
Pulizia, panorama
Service (100%)
Gentile e professionale
Location (100%)
Comoda, centrale
77%
Anonymous
2020-06-16
Allgemeiner Eindruck würde ich ja sagen
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Room (80%)
Cleanliness (80%)
Zentral
Breakfast (80%)
Restaurant (80%)
Value for money (80%)
Aussicht
Service (60%)
Teppich saugen
Location (80%)
Sauberkeit
92%
Anonymous
2020-02-27
Bonne expérience à refaire. Cependant j'ai trouvé dommage qu'il n'y ait pas beaucoup d'activités à faire à Interlaken même, nous sommes allés sur Spiez.
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Room (80%)
Très bons choix de produits et variés. J'aurais apprécié que les fruits soient déjà découpés.
Cleanliness (80%)
Les explications du fonctionnement étaient claires. Nous aurions apprécié un jacuzzi sur l'immense terrasse.
Breakfast (100%)
Très propre. Rien à dire.
Restaurant (100%)
M. Schengel était souriant et chaleureux, il n'a pas hésité à répondre à nos nombreuses questions. Ses explications étaient claires. Il nous a aidé dans le planning de nos activités. Bons conseils.
Value for money (100%)
La chambre était spacieuse, belle vue sur les montagnes, propre, bouteille d'eau offerte à l'arrivée.
Service (100%)
Située proche de la gare, facile à retrouver, proche des magasins.
Location (100%)
Belle vue sur les montagnes, j'aurais préféré que la serveuse soit un peu plus souriante. Je ne sais pas si elle était de mauvaise humeur ou peut-être était-ce un mauvais jour pour elle, comme nous sommes arrivés dimanche. Peut-être est-ce la mentalité su
96%
written by Phil beynon
2020-02-26
Great location and price and awesome views but the staff made the difference.nothing seemed too much trouble.i would recommend this hotel if you're in interlaken using the railway.
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Room (100%)
A good spread of hot and cold food.
Cleanliness (100%)
Breakfast (80%)
Restaurant (100%)
Value for money (100%)
Great view,lovely sized room ,very clean rooms
Service (100%)
Friendly English speaking staff who offered help getting to the station,allowing a room to be used early so we could drop our luggage off.also unprompted offered bottled water for our journey.a nice thought
Location (100%)
Perfect location for the local rail links
100%
Anonymous
2020-02-26
everything was perfect.
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Cleanliness (100%)
Breakfast (100%)
Restaurant (100%)
Value for money (100%)
the view
Service (100%)
Location (100%)
connectivity
90%
Anonymous
2020-02-25
Schönes, sauberes Hotel in Zentraler Lage.
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Room (100%)
Wenig Auswahl, keine „Diätprodukte“ und nur Vollmilch.
Cleanliness (100%)
Breakfast (80%)
Restaurant (100%)
Value for money (100%)
Grosser Raum
Service (100%)
Location (60%)
92%
written by Jeong sheenyoung
2020-02-23
Great. I’ll use there again
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Room (100%)
Quite far from interaken east.but can use bus for free(by the ticket from the hotel)
Cleanliness (100%)
Very kind
Breakfast (80%)
Restaurant (100%)
Value for money (100%)
Very clean room, plenty of towels and best of all is awesome landscaping
Service (80%)
Great
Location (80%)
Very clean
60%
written by shikha saraf
2020-02-19
not up to expectations
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Room (80%)
we had it packed as we had an early morning tour and were given boiled egg/1 sandwich and water!! surely you can do better than that - juice/yogurt/fruit !!!
Cleanliness (60%)
room was not very clean especially the carpet
Breakfast (80%)
Restaurant (100%)
Value for money (60%)
there is no tea/coffee maker in the room and also the carpet was stained and amenities in the bathroom were very poor.bed was uncomfortable and pillows were very hard
Service (60%)
not friendly at all .
Location (20%)
90%
Anonymous
2020-02-18
Sehr zufriedenstellend. Sehr freundliches Personal. Alles bestens
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Cleanliness (100%)
Breakfast (80%)
Restaurant (100%)
Value for money (80%)
Service (100%)
Location (80%)
64%
written by Barbara Brunschwyler
2020-02-14
Mittelmässiger Komfort ( Möbel veraltet, zum Teil mit Flecken und Löcher, Frottierwäsche dünn und alt, Schlafkomfort nicht gegeben.
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Room (60%)
Zentrumsnähe
Cleanliness (80%)
Freundlicher und kompetenter Service
Breakfast (80%)
Restaurant (100%)
Value for money (40%)
Qualität der Matratze lässt zu wünschen übrig. Auch der Hocker beim Schreibpult sollte keine Löcher und Flecken aufweisen.
Service (60%)
Preisleistung für ein in die Jahre gekommenes Hotel eher hoch!
Location (80%)
Achten, dass auch auf dem Balkon der Aschenbecher geleert wird, wenn ein neuer Gast kommt.
80%
Anonymous
2020-02-13
while staying at the hotel, the experience was impressive. The size of the room for the family is quite spacious, can enjoy the view from the balcony room. Maybe for a holiday at another time, I will stay back at this hotel.
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Room (80%)
Cleanliness (80%)
Breakfast (80%)
Restaurant (100%)
Value for money (80%)
Service (80%)
Location (80%)
86%
Anonymous
2020-02-08
Personal sehr freundlich
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Room (100%)
Cleanliness (80%)
Breakfast (60%)
Grosse Differenz zwischen Trivago und vor Ort
Restaurant (100%)
Value for money (100%)
Service (100%)
Location (80%)
85%
written by Steven
2020-02-07
Sehr gut ausgestattetes Hotel an Top-Lage. Tolles, zuvorkommendes und sehr freundliches Personal an der Reception. Kompliment! Etwas lautes Housekeeping-Personal, quatscht am morgen früh zuviel. Möblierung und Bad etwas in die Jahre gekommen aber sonst empfehlenswert.
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Room (80%)
Cleanliness (100%)
Breakfast (100%)
Restaurant (80%)
Value for money (60%)
In der Dusche ist die Silikonkittfuge unten völlig verschimmelt.
Service (80%)
Location (100%)
57%
Anonymous
2020-02-06
Das Personal war durchs Band sehr Freundlich, Kompetent und Hilfsbereit. Sie sind absolut auf dem Niveau eines 4-Stern Hotel, ich würde sogar sagen, dass das Niveau für ein 5-Stern Hotel reicht. Weiter so, ihr macht das wirklich toll. Zum Zimmer, Lounge und Restaurant kann ich leider nicht dieselben Lobenden Worte benützten. Ich bin sehr enttäuscht, dass ich für zwei Nächte 712 fr ausgegeben habe und überhaupt kein Mehrwert für mein Geld gefunden habe. Das Badzimmer war nicht sauber. Über meinem Hotelzimmer wurde umgebaut und entsprechend von Lärm geplagt. Die sogenannte "Lounge" ist einfach zwei Ledersofas mit 4 Ledersessel und eine Kaffeemaschine – das Wort Lounge wurde hier ganz klar fälschlicherweise benützt. Um ehrlich zu sein, werde ich das nächste Mal nicht wieder im Metropol übernachten.
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Room (40%)
Abwechslungsreich und Freundliches Personal.
Cleanliness (80%)
Die Bar hat mir gefallen und das Personal war auch sehr freundlich.
Breakfast (20%)
Von einem 4 Sterne Hotel erwarte ich mehr... Der Spiegel war verdreckt mit fingerabdrücke. Auf dem Tablar sowie auf dem Badewannerand waren Staubreste vorhanden. Schade.
Restaurant (80%)
Super freundliche und hilfsbereit.
Value for money (40%)
Mein Zimmer war in einem Schlechtenzustand. Das Licht im Hotelzimmer reicht nicht um eine Zeitung zulesen wenn es drausen schon Dunkel ist.
Service (100%)
Die Lage ist super. Mann ist direkt in der Mitte des Dorfes mit vielen Läden usw.
Location (80%)
Das Schnitzel von meinem Kollegen war noch Roh. Mein Burger war ohne grosse Liebe zubereitet - wie beim MC Donalds.
60%
Anonymous
2020-02-03
nicht 4 sterne gerecht
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Room (80%)
Cleanliness (80%)
Breakfast (40%)
Restaurant (80%)
Value for money (60%)
Service (60%)
Location (40%)
96%
Anonymous
2020-01-26
Enjoyed our stay with you. As mentioned above, Diane checked us in, and basically got the whole stay on a good start and offered services like baggage storage and shuttle to the train station, all without being asked, but just responding with her own initiative from understandng a guest's needs.
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Room (100%)
Cleanliness (100%)
Breakfast (80%)
Restaurant (80%)
Value for money (100%)
Service (100%)
Diane is excellent, she was very helpful and friendly, service with a smile.
Location (100%)
90%
Anonymous
2020-01-23
Sehr freundliches Personal und Top Lage in Interlaken. Sehr große Auswahl des Frühstücksbuffet.
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Room (100%)
Cleanliness (80%)
Breakfast (80%)
Restaurant (80%)
Value for money (80%)
Service (100%)
Location (100%)
82%
Anonymous
2020-01-22
Sehr net und höflich
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Room (80%)
Cleanliness (100%)
Breakfast (80%)
Restaurant (80%)
Value for money (80%)
Alles perfekt
Service (80%)
Location (80%)
100%
Anonymous
2020-01-21
Das Hotel Metropol bietet viel mehr als von aussen auf den ersten Blick zu erahnen ist.
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Room (100%)
Reichhaltiges Frühstück zu einem guten Preis.
Cleanliness (100%)
Zentral gelegen. Praktische Parkmöglichkeiten für die Hotelgäste.
Breakfast (100%)
Sehr freundlich und zu jederzeit Hilfsbereit.
Restaurant (100%)
Preis-/Leistung stimmen perfekt.
Value for money (100%)
Ich durfte in einem neu renovierten Zimmer übernachten. Die Renovation ist aus meiner Sicht sehr gut gelungen.
Service (100%)
K
Location (100%)
Der Barkeeper mit Herz, welcher nicht mehr in vielen Baren zu finden ist. Er hat auch immer wieder neue Drinks im Sortiment.
80%
Anonymous
2020-01-15
Gut! Das Personal ist sehr freundlich!
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Room (80%)
Cleanliness (100%)
Breakfast (100%)
Restaurant (100%)
Value for money (40%)
Service (80%)
Location (100%)
93%
Anonymous
2020-01-14
Super Preis Leistung !!!
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Room (100%)
Cleanliness (100%)
Breakfast (100%)
Restaurant (100%)
Value for money (80%)
Der Balkon und die Aussicht
Service (100%)
Location (80%)
Sehr zentral
93%
Anonymous
2020-01-13
Wir sind immer wieder gerne im Metropole!
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Room (100%)
perfekt für unsere Ansprüche
Cleanliness (100%)
Breakfast (100%)
Restaurant (100%)
Value for money (80%)
Preis / Leistung sehr gut
Service (100%)
Location (80%)
perfekt
100%
written by Fischer Gerhard
2020-01-11
Ein idealer Ort für eine Tagung
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Room (100%)
Cleanliness (100%)
Breakfast (100%)
Restaurant (100%)
Value for money (100%)
Service (100%)
Location (100%)
94%
written by francesca reger
2020-01-08
Very good esperienze! Great location!
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Cleanliness (100%)
Breakfast (100%)
Restaurant (100%)
Value for money (100%)
Service (100%)
Location (60%)
97%
Anonymous
2020-01-07
Première expérience à Interlaken réussie, à réitérer
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Room (80%)
le service en salle parfait
Cleanliness (100%)
Breakfast (100%)
Restaurant (100%)
Value for money (100%)
Service (100%)
Location (100%)
l'accueil était moyen
71%
Anonymous
2020-01-07
It's a good experience.
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Room (60%)
Cleanliness (80%)
Breakfast (80%)
Restaurant (80%)
Value for money (80%)
Service (80%)
Location (40%)
77%
Anonymous
2020-01-05
Ideal für unseren Kurzaufenthalt zum Jahresbeginn
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Room (20%)
Cleanliness (100%)
Breakfast (80%)
Restaurant (80%)
Value for money (100%)
Service (100%)
Location (60%)
91%
Anonymous
2020-01-04
Zufrieden gute Dienst Leistungen
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Room (80%)
sehr gutes Frühstück
Cleanliness (100%)
Breakfast (100%)
Restaurant (80%)
Value for money (80%)
Service (100%)
Location (100%)
Etwas zu klein
53%
Anonymous
2020-01-01
Ok but can improve the cleanness
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Room (100%)
Bad smell
Cleanliness (40%)
Breakfast (60%)
Restaurant (80%)
Value for money (60%)
Cleanness..
Service (20%)
Bad smell of the carpet and elevator
Location (40%)
93%
Anonymous
2019-12-22
für 4* OK Abzug gibt es für die Matratze, die zu dünn war.. der Haustechniker soll doch Warmwasser im Lavabo (Zimmer 31) anschauen. möglicherweise ist eine Dichtung defekt.
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Room (100%)
super freundliche Bedienung
Cleanliness (80%)
guter 4* Standard
Breakfast (100%)
haben von einem Spezialangebot profitiert
Restaurant (80%)
Value for money (80%)
Aussicht
Service (100%)
freundlich und gut vorbereitet. Bitte den Verkauf nicht vergessen. Frühstück, Superiorupgrade.. etc.
Location (100%)
Zentral
100%
Anonymous
2019-12-20
Sehr gut. Gute Lage, freundliches Personal
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Room (100%)
Cleanliness (100%)
Breakfast (100%)
Restaurant (100%)
Value for money (100%)
Service (100%)
Location (100%)
97%
Anonymous
2019-12-17
Immer noch ein sehr gut geführtes Hotel
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Room (100%)
Cleanliness (100%)
Breakfast (100%)
Restaurant (100%)
Value for money (100%)
Lage, Aussicht
Service (80%)
Minibar nicht gekühlt. Armaturen im Bad nicht genügend gewartet
Location (100%)
92%
Anonymous
2019-12-17
Ein sehr gutes Hotel
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Room (100%)
Stadt-Zentrum
Cleanliness (100%)
Freundlichkeit
Breakfast (100%)
Restaurant (100%)
Value for money (80%)
Service (80%)
Location (100%)
Alles sehr sauber
76%
written by Maria
2019-12-15
Ein nettes freundliches Hotel Mich irritierte nur Warum so viele Asiaten in den Geschäften im Hotel Gibt doch auch Schweizer Verkäufer wir sind in der Schweiz nicht in China
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Room (100%)
Cleanliness (80%)
Breakfast (60%)
Restaurant (100%)
Value for money (60%)
Ein Fresh up wäre toll
Service (100%)
Sehr freundliche und aufmerksam
Location (60%)
Top Lage und Aussicht
60%
Anonymous
2019-12-08
Leider war das Restaurant sehr schlecht geheizt, anscheinend besteht ein Problem mit der Heizung, eigentlich Schade, so wird es natürlich nicht gemütlich.
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Room (20%)
Cleanliness (80%)
Freundlicher Empfang.
Breakfast (60%)
Restaurant (100%)
Value for money (20%)
Matratzen sind schon in die Jahre gekommen, Schimmel in der Duschkabine.
Service (100%)
Hatte einen Superpreis inkl. frühstück
Location (80%)
Duschkabine mit schwarzen Fugen unten, wenn man diese nicht mehr sauber kiregt, gibt es auch die Variante die Fuge zu ersezten.
83%
Anonymous
2019-12-02
Preis Leistung stimmt, gute Lage. Personal zuvorkommend. Gute Bar.Badezimmer renovationsbedürftig
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Room (100%)
Auswahl an guten Whisty :)
Cleanliness (80%)
Breakfast (80%)
Restaurant (100%)
Value for money (60%)
Schöne Aussicht etc. Einzig Schimmel an Fugen bei der Badewanne. Teppich im 5. Stock im Gang (beim Lift) sollte erneuert werden
Service (100%)
Location (80%)
100%
Anonymous
2019-12-02
Comme à chaque fois j'ai passé un excellent séjours dans votre Hôtel.
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Room (100%)
Cleanliness (100%)
Breakfast (80%)
Restaurant (100%)
Value for money (100%)
Service (100%)
Location (100%)
90%
Anonymous
2019-11-26
Hotel etwas in die Jahre gekommen. Eine Auffrischung wäre schön. Teppichboden im Zimmer wirkt eher unhygienisch und staubig, würde ich ersetzen. Ein Doppelbett wäre komfortabler, als zwei aneinander geschobene Betten. Dusche anstatt Brause in Badewanne wäre ebenfalls komfortabler.
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Room (100%)
Cleanliness (100%)
Breakfast (80%)
Restaurant (100%)
Value for money (80%)
Grosses Zimmer, Tischchen mit zwei Stühlen, Balkon mit freier Sicht
Service (100%)
freundlich, zuvorkommend
Location (80%)
Mitten im Zentrum und doch ruhig gelegen
72%
Anonymous
2019-11-25
Sehr sauber und gutes Hotel. Personal teilweise unfreundlich, Frühstück sehr gut.
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Room (80%)
Cleanliness (20%)
Unfreundlich, gestresst, stark erkältet.
Breakfast (80%)
Restaurant (100%)
Value for money (80%)
Service (80%)
Location (100%)
83%
Anonymous
2019-11-23
Very good . Big room . Parking good . The room was entered without permission and this thing bothered me and the threat system in the use of water as you four-star hotel reduces your level
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Room (100%)
Cleanliness (100%)
Breakfast (60%)
Restaurant (100%)
Value for money (100%)
Service (40%)
Location (100%)
96%
Anonymous
2019-11-19
Alles bestens geklappt.
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Room (80%)
Cleanliness (100%)
Breakfast (100%)
Kongressangebot
Restaurant (100%)
Value for money (100%)
Ausstattung/Lage
Service (100%)
Freundlichkeit
Location (100%)
Gut erreichbar
84%
written by Zoella Galadari
2019-11-19
Fantastic. Very comfortable hotel. Friendly staff. Good service. Good value for money. Centrally located.
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Room (60%)
Cleanliness (80%)
Breakfast (100%)
Restaurant (100%)
Value for money (80%)
Service (100%)
Location (60%)
90%
written by Decaillet
2019-11-16
Bonne . Dommage d’avoir un fumoir et ne pas vendre de cigares
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Room (100%)
Le garçon très sympathique.
Cleanliness (100%)
Breakfast (80%)
Restaurant (100%)
Value for money (80%)
La propreté, le calme
Service (100%)
Location (80%)
90%
Anonymous
2019-11-13
Rundum zufrieden. Würde wieder bei euch Buchen.
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Room (100%)
Grosse Auswahl und guter Service
Cleanliness (80%)
Sauberes Zimmer und Bad
Breakfast (100%)
Sehr Preisgünstig für das Zimmer und Ausblick sowie das Frühstückbuffet
Restaurant (100%)
Value for money (80%)
Schöne Aussicht, grosse Dusche
Service (100%)
Freundlichen empfang und gute Informationen
Location (80%)
Im Zentrum und doch ruhig.
76%
Anonymous
2019-11-11
Der Aufenthalt war zu kurz um mehr zu sagen.
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Room (80%)
Cleanliness (80%)
Breakfast (100%)
Restaurant (100%)
Value for money (80%)
Service (60%)
Location (80%)
82%
written by P. Accardi
2019-11-11
Ich komme jährlich zum Kongress ins Metropol und daran wird sich Nichts ändern
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Room (80%)
Zufreidenstellend
Cleanliness (100%)
Breakfast (100%)
Sehr freundlich und hilfsbereit
Restaurant (80%)
Ich kenne die Kosten nicht da es von der Firma gebucht wurde
Value for money (60%)
Ein grosser ganzkörper Spiegel hat in diesem Zimmer gefehlt und den habe ich sehr vermisst
Service (80%)
Location (80%)
80%
written by Rizwan Mukaty
2019-11-04
Overall experience was nice
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Room (100%)
More variety of breads and live egg station
Cleanliness (80%)
It was neat and clean
Breakfast (80%)
It was reasonable
Restaurant (80%)
Value for money (60%)
Bed’s can be improved
Service (100%)
Staff was nice
Location (60%)
View
85%
written by Aumer Marcel
2019-11-02
Bis auf die Sauberkeit war alles ok
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Room (100%)
Cleanliness (100%)
Aussicht und mitten im Zentrum
Breakfast (100%)
Restaurant (80%)
Value for money (60%)
Sauberkeit, die Dusche war nicht sauber.
Service (60%)
Location (100%)
76%
Anonymous
2019-10-29
Loved the locations and room view but no the room. Too old and felt dirty
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Room (60%)
Heart of interlaken
Cleanliness (100%)
Breakfast (100%)
Restaurant (80%)
Value for money (40%)
The carpet and furniture are super old. Th walls were dirty.
Service (80%)
Location (100%)
53%
Anonymous
2019-10-15
Tolle Lage und sonst ein renovierungsbedüfriges Drei Sterne Hotel mit Preise als 5 Sterne Hotel
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Room (100%)
Zu teuer für ein schlechtes Standard Buffet
Cleanliness (80%)
Breakfast (20%)
Zu teuer für die Qualität
Restaurant (80%)
Value for money (20%)
Renovierung überfällig
Service (60%)
Location (40%)
93%
written by Niyati Vaidya
2019-10-12
Amazing experience of staying with metropole at interlaken. Centrally located with very friendly and informative staff. The rooms are quite big with a really good view of the Alps. My first time in Switzerland was worthwhile with this amazing hotel
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Room (100%)
Should have more egg options
Cleanliness (100%)
Breakfast (80%)
Restaurant (80%)
Value for money (100%)
Amazing view and size of the room
Service (100%)
Location (80%)
Centrally located. Everything is within walkable distance
80%
written by Didin Setiawan
2019-10-09
The hotel has a very good location and scenery
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Room (100%)
Cleanliness (80%)
Breakfast (80%)
Restaurant (80%)
Value for money (60%)
Room is old. Need renovation
Service (80%)
Location (80%)
80%
Anonymous
2019-10-07
The view of my room is excellent.
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Room (100%)
Cleanliness (80%)
Breakfast (60%)
Restaurant (80%)
Value for money (60%)
Tiles on the batch of the toilet is turning black.
Service (80%)
Location (100%)
76%
Anonymous
2019-10-01
Für ei 4sterne hotel sehr dürftig
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Room (100%)
Cleanliness (60%)
Breakfast (80%)
Restaurant (80%)
Value for money (60%)
Service (100%)
Location (60%)
88%
written by A
2019-09-23
Very happy with the room
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Room (100%)
Cleanliness (80%)
Breakfast (80%)
Restaurant (80%)
Value for money (80%)
Service (80%)
Location (100%)
60%
Anonymous
2019-09-19
Please see our comments above.
more details
Room (60%)
Cleanliness (40%)
Expensive for the amenities and room quality. There should be an air conditioning option as it can get hot during the day.
Breakfast (80%)
Restaurant (80%)
Value for money (40%)
Need some renovation and air conditioning.
Service (60%)
Location (100%)
93%
Anonymous
2019-09-18
lovely, great location
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Room (100%)
Cleanliness (100%)
Breakfast (80%)
Restaurant (80%)
Value for money (100%)
Service (80%)
Location (100%)
45%
written by Jonathan Palma Ponce
2019-09-17
Wir sind zufrieden mit alles, war viele Sache nicht gut
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Room (60%)
Cleanliness (20%)
Breakfast (80%)
Restaurant (40%)
Value for money (20%)
Dusche defekt!!! Könnte wir nicht duschen
Service (40%)
Location (60%)
83%
Anonymous
2019-09-17
Alles OK, Publikum mühsam aber das hat nichts mit Ihnen zu tun, das hat mit Interlaken zu tun und dem Drang vom Jungfraubahnen-Kessler möglichst Viele aufs Jungfrau zu bringen. Stimmung im Haus/Ausstrahlung irgendwie trocken, alle etwas "unbeteiligt" am Geschehen
more details
Room (100%)
Personal kaum präsent,
Cleanliness (80%)
Breakfast (80%)
Restaurant (40%)
Value for money (100%)
Service (80%)
Location (60%)
88%
written by Rey
2019-09-16
Excellente et très agréable
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Room (100%)
Cleanliness (100%)
Breakfast (80%)
Restaurant (40%)
Value for money (80%)
Service (80%)
Location (80%)
92%
Anonymous
2019-09-14
we hebben genoten van onze hotel-keuze
more details
Room (80%)
mooi dicht bij Interlaken West station, toch midden in de stad
Cleanliness (100%)
kon niet hartelijker en voorkomender; goede gerichte gevraagde informatie
Breakfast (80%)
Restaurant (40%)
Value for money (100%)
keurige kamer, schitterend uitzicht (helaas betrokken), mooi balkon (met musje op bezoek)
Service (80%)
geen vergelijkingsmteriaal
Location (100%)
geen aanmerkingen; goed verzorgd
95%
written by Fayolle Patrick
2019-09-12
Un hôtel dans lequel on se sent comme à la maison.
more details
Room (80%)
Un seul bémol compte tenu du niveau de l'hôtel. Il serait nécessaire de proposer des confitures maison
Cleanliness (100%)
Excellent et très bon service.
Breakfast (100%)
Pas de commentaire. Juste parfait.
Restaurant (100%)
Prévenance, gentillesse, professionnalisme
Value for money (100%)
propreté, accessibilité, confort, calme
Service (100%)
vue exceptionnelle sur la Jungfraujoch
Location (80%)
Très bon rapport qualité/prix. Notoirement bien moins cher que certains restaurants de Interlaken qui ont des prix prohibitifs, à mon sens, pour une qualité médiocre.
68%
Anonymous
2019-09-11
It is ok! But if the person is nicer and with less questions it will be much better.
more details
Room (80%)
Cleanliness (20%)
the person’s attitude is so bad
Breakfast (100%)
Restaurant (100%)
Value for money (80%)
Service (80%)
Location (80%)
93%
written by GP
2019-09-09
Immer wieder sehr angenehmer Aufenthalt sehr zentral in Interlaken und mit schönem Blick
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Room (100%)
Cleanliness (100%)
Breakfast (60%)
Restaurant (100%)
Value for money (100%)
Sehr schöner Blick, schöne Obstschale, Mineralwasser und Gebäck waren sehr nette Begrüßung
Service (100%)
Location (100%)
88%
Anonymous
2019-09-09
Sehr zentralles Haus
more details
Room (100%)
Cleanliness (100%)
Breakfast (60%)
Restaurant (100%)
Value for money (80%)
Service (60%)
Location (100%)
86%
written by Walter Janeczek
2019-09-01
Overall a good experience. Was a little disappointed that a hotel with all other kinds of specials things would only have a television that has only news in English. After a whole day of trekking it would have been nice to come back to our room and relax in front of the telly for a little bit before bed time.
more details
Room (100%)
Cleanliness (100%)
Breakfast (80%)
Restaurant (100%)
Value for money (80%)
The view was spectacular
Service (80%)
Location (80%)
90%
Anonymous
2019-08-29
gutes Preis Leistungsverhältnis
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Room (100%)
auswahl
Cleanliness (100%)
Breakfast (80%)
Restaurant (100%)
Value for money (100%)
Sauber und gepflegt und schöne Aussicht
Service (80%)
Location (80%)
zentral
71%
Anonymous
2019-08-25
The staff is very freindly and kind. The hotel's location is perfect.
more details
Room (40%)
Cleanliness (100%)
Breakfast (100%)
Restaurant (40%)
Value for money (80%)
Service (80%)
Location (60%)
80%
written by Hauser Rita
2019-08-22
Sollten wir wieder eine Unterkunft in Interlaken suchen, so würden wir gerne wieder bei Ihnen logieren. Wenn es nur nicht so viele "Kopftücher" hätte...................................... Dass der Garagenplatz mit meinem Namen angeschrieben war, fand ich sehr aufmerksam.
more details
Room (80%)
Die Beerenkonfi lässt sich nur ganz schlecht herausdrücken
Cleanliness (80%)
Breakfast (80%)
Restaurant (40%)
Value for money (80%)
Ich kann nur sagen, was uns nicht gefallen hat. Es ist die gefährliche Badewanne, die Dank dem Seifenfilm unter den Füssen unglaublich rutschig ist. Eine Kollegin von mir hat sich so in den Ferien einmal den Rücken gebrochen................
Service (80%)
Location (80%)
zentrale Lage
91%
Anonymous
2019-08-20
Tolle Lage und sehr schöner Fitness-/Saunabereich
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Room (100%)
Cleanliness (100%)
Breakfast (100%)
Restaurant (80%)
Value for money (80%)
Service (80%)
Location (100%)
68%
written by Ming
2019-08-19
just not quite understand why you didn't offer the free bottle water while I checking in or during our stay, we drank one water and paid for it, then after check out you offered me two bottles of water, this is weird and not helping. if you are going to offer me water, just offer me at the beginning.
more details
Room (80%)
Cleanliness (80%)
Breakfast (100%)
Restaurant (80%)
Value for money (60%)
Service (40%)
Location (80%)
96%
written by Stuart Delbridge
2019-08-18
My wife and I were most impressed by this Hotel but there are a couple of issues I would raise. I believe that the room could use another chair so that at least two are available. I would like to see soap and shampoo provided rather than the squeeze bottle that is provided in the shower, I understand that the squeeze bottle means there is less waste and would obviously reduce costs, but I am old fashioned and prefer bath soap and shampoo as seperate items. Regarding the shower, I am not a fan of showers that are situated in baths whereby you have to step in and out of the bath, these bath/shower combinations are a recipe for disaster, people fall and do terrible damage to themselves, they are not an option for people with disabilities or elderly people, I do not like them. While you do provide coffee/tea 24 hours a day in the Fitness area, I believe this facility should be in the room.
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Room (100%)
Excellent selection.
Cleanliness (100%)
Probably the most important consideration for staying at a particular Hotel is the cleanliness of the room, bedding, bathroom. All of these aspects were met.
Breakfast (80%)
Comparing the Swiss price with the Australian price (our Country of origin), the price was high, but by Swiss standards, probably reasonable.
Restaurant (80%)
Value for money (100%)
Size and cleanliness of room and of course, the breathtaking view from the balcony.
Service (100%)
Reception staff were friendly and obliging.
Location (100%)
Brilliant location, close to Rail Station and main shopping strip.
77%
written by Aljasir Abdull
2019-08-18
??????? ?? ?????? ???? ?????? ????? ????? ????? ?? ???????. ?????? ??? ????
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Room (80%)
?????? ?????
Cleanliness (100%)
???? ?? ???????
Breakfast (100%)
Restaurant (40%)
????? ???? ?? ?????? ???????? ?????? ?????? ???? ?? ????? ?????
Value for money (80%)
?????? ???? ?? ???? ??????? ???? ??????? ??????
Service (80%)
Location (60%)
28%
Anonymous
2019-08-13
One of the worst hotel I ever had although of the location and the city being one of the best resorts worldwide if not the best.
more details
Room (20%)
Improve quality and variety of food
Cleanliness (80%)
Location is wounderful
Breakfast (20%)
They are not welcoming at all
Restaurant (20%)
Over priced for the service, room furniture, cleanness and safety
Value for money (20%)
My glasses were lost inside the room while I was going for breakfast and hotel did not offer any support. This reflect that room is unsecured.
Service (20%)
Bad and very bad
Location (20%)
Breakfast is one of the worst breakfast I ever had
80%
written by Saad Anazy
2019-08-07
???? ???? ????? ???? ????? ????? ????? ?? ???? ??????? 4 ???? ?? ??? ?? ???? ?? ????? ?? ????? ????? ??? ????? ?????? ?? ???????? ???????
more details
Room (100%)
???? ????
Cleanliness (100%)
?????? ??????
Breakfast (20%)
Restaurant (20%)
Value for money (60%)
????? ?????? ?????? ????????
Service (40%)
????? ????? ???? ????? ??? ??? ?????
Location (100%)
90%
written by Bob Shearing
2019-08-06
The visit to your hotel was included in the rail tour we did through Switzerland, a fantastic trip which I will be recommending to to everyone.
more details
Room (100%)
Cleanliness (80%)
Breakfast (100%)
Restaurant (100%)
Value for money (80%)
Service (100%)
Nice and central with great view.
Location (80%)
Good service with outstanding view.
70%
Anonymous
2019-08-06
Average... reception, rooms, corridors and lobby area needs to be refurbished
more details
Room (80%)
Cleanliness (80%)
Breakfast (40%)
Restaurant (100%)
Value for money (60%)
Service (80%)
Location (80%)
80%
written by Chris
2019-08-05
The refurbished rooms are nice but more reminiscent of a 3 star IBIS. Soap dispensers not fitting for a 4* hotel No doors on clothes hanging areas, everything open. Only one drawer No hooks in bathroom is inexcusable Safe built in over the fridge means contents of safe are roasting hot after a day
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Room (100%)
Good location
Cleanliness (60%)
Breakfast (40%)
Restaurant (100%)
Value for money (80%)
Refurbished room
Service (60%)
Very Expensive
Location (100%)
72%
Anonymous
2019-08-02
For the price, it’s not great value for money. Even for ironing we had to go to another floor which is first in my life that I have seen in any hotel so far.
more details
Room (80%)
Cleanliness (80%)
Breakfast (40%)
Restaurant (100%)
Value for money (60%)
Mattresses are too soft and not very comfortable to sleep
Service (60%)
Location (80%)
73%
written by Bimal
2019-07-30
It's not very owu, for tea and coffee we have to go to other floor, nothing is in the room. For small small thing we have to go to other area to get... More money but less facility in the room. Tea coffee, ironing etc. We just get room nothing else in the name of health and safety.
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Room (100%)
We went there but fund very expensive and we went to out side and out side is better food.
Cleanliness (60%)
Carpet does not give positive feelings. It looks like it hasn't been changed since they open the hotel.
Breakfast (60%)
The money we paid and the room it was does not really match.... It looked like average hotel
Restaurant (100%)
Value for money (60%)
One of the light was not working. Carpet was smelling not clean enough and looks like very old carpet...
Service (100%)
All staff are very helpful.
Location (60%)
Very excellent location in the centre.
76%
written by Med
2019-07-24
Excellent location, close to everything but very outdated
more details
Room (100%)
Cleanliness (60%)
Breakfast (80%)
Restaurant (100%)
Value for money (40%)
Ac, remove carpet
Service (100%)
Location (80%)
Excellent location
96%
written by Inabnit Christian
2019-07-23
Comme indiqué plus haut, je pense que vous devriez contrôler vos matelas. Il faudrait également que dans vos chambre, nous puissions avoir un menu du restaurant ce qui permettrai aux clients de se faire une idée des plats proposé, sans monter au sommet de la tour
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Room (100%)
Très varié
Cleanliness (100%)
Très propre
Breakfast (100%)
Rien de mieux
Restaurant (100%)
Value for money (80%)
Les matelats trop mou ou trop vieux
Service (100%)
La qualités de la réception est irréprochable at très sympa
Location (100%)
Le meilleur emplacement
88%
Anonymous
2019-07-22
Had a great experience staying at the hotel
more details
Room (100%)
Cleanliness (100%)
Breakfast (100%)
Restaurant (60%)
Value for money (80%)
Service (100%)
Location (80%)
76%
written by Mohammed Shakeel ur Rahman
2019-07-22
Nice clean hotel at a fantastic location, within walking distance from everything
more details
Room (100%)
Very little halal option
Cleanliness (80%)
Breakfast (80%)
Restaurant (60%)
Value for money (80%)
Decent size of room with balcony
Service (60%)
More proactive with guests
Location (60%)
93%
Anonymous
2019-07-15
Very pleasant, and good value for the price in Interlaken.
more details
Room (100%)
Cleanliness (100%)
Breakfast (100%)
Restaurant (60%)
Value for money (80%)
Service (100%)
The lady working on the night of July 12 was extremely helpful and friendly.
Location (80%)
96%
Anonymous
2019-07-13
Sehr gut. Bei Warmwasser kam wenig Wasser aus der Dusche.
more details
Room (100%)
Cleanliness (80%)
Breakfast (100%)
Restaurant (60%)
Value for money (100%)
Service (100%)
Location (100%)
Hotel Metropole ****
Höheweg 37 | 3800 Interlaken
T +41 33 828 66 66 | F +41 33 828 66 33
E mail@metropole-interlaken.ch